At UDC, we pride ourselves on our commitment to listening to our customers and providing them with excellent customer service. Below are some useful resources and forms that may help.
Alternatively, you can contact our Customer Services Team on 0800 500 832 or 09 362 3057.
Rates, fees and documentation
Fees and documentation for UDC car loans.
Find out more »
Update details
Update your account information online.
Update »
Account Information
Check your payment date, confirm your banking details or request your UDC customer number.
Confirm details »
Payments
Thinking about paying your existing UDC loan off early or refinancing with UDC?
More detail »
Find a specialist
Talk to a UDC specialist about your finance needs.
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Defaults
Under the agreement you have certain obligations to meet, including the obligation to make regular payments.
Find out more »
Feedback
If you've got some feedback on our services, we'd like to hear it.
Provide feedback »
Hardship
If you're experiencing financial hardship we may be able to help.
How to apply »
Complaints
We pride ourselves by listening to our customers' needs and improving our services.
Make a complaint »
Mentoring Services
If you have concerns about your finances, you can get free and confidential advice from an independent service
Find out more»
Dealer opportunities
Enquire about becoming a UDC Accredited Dealer.
Find out more »
